Unit

School Of Business

Service Industry AnalyticsWestern Sydney University Unit Code: 200991.2

Discipline: BUSINESS AND MANAGEMENT NOT ELSEWHERE CLASSIFIED

Student Contribution Band: 4

Level: 3

Credit Points: 10

Assumed Knowledge
Basic knowledge of the service and experience economies is assumed.

Equivalent Units
200707 - Service Industry Studies, 201084 - Customer Insights

Unit Enrolment Restrictions
Only students enrolled in the MT2035 Hospitality Management or MT2036 Sport Management can enrol in this unit.

About this Unit
Service Industry Analytics is designed to provide a working knowledge of how to analyse and report information required in planning and operating a services business. It explores the methods, uses and limitations of contemporary research in the sport and hospitality industries. Students will gain experience with the planning and implementation of research and assessment of service research problems, utilising the collection and analysis of both quantitative and qualitative data.

Courses
1818.3Bachelor of Arts/Bachelor of BusinessCONTINUING
1818.4Bachelor of Arts/Bachelor of BusinessCURRENT
1819.3Bachelor of Communication/Bachelor of BusinessCURRENT
1820.2Bachelor of International Studies/Bachelor of BusinessCURRENT
2786.3Bachelor of BusinessCURRENT
2787.2Bachelor of Business (Advanced Business Leadership)SUSPENDED
2788.3Bachelor of Business/Bachelor of LawsCONTINUING
2789.3Bachelor of Business (Advanced Business Leadership)/Bachelor of LawsSUSPENDED
3728.2Bachelor of Engineering (Honours)/Bachelor of BusinessCONTINUING
3728.3Bachelor of Engineering (Honours)/Bachelor of BusinessCONTINUING
3728.4Bachelor of Engineering (Honours)/Bachelor of BusinessCURRENT
3737.2Bachelor of Information and Communications Technology/Bachelor of BusinessCURRENT
3744.2Bachelor of Information Systems/Bachelor of BusinessCURRENT
3745.2Bachelor of Information Systems Advanced/Bachelor of BusinessCURRENT
4748.2Bachelor of Science/Bachelor of BusinessCONTINUING
4748.3Bachelor of Science/Bachelor of BusinessCONTINUING
4748.4Bachelor of Science/Bachelor of BusinessCURRENT
6037.2Diploma in Business/Bachelor of BusinessCONTINUING
6037.3Diploma in Business/Bachelor of BusinessCURRENT

Specialisations

MT2035.1Hospitality ManagementCONTINUING
MT2036.1Sport ManagementCURRENT



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