Unit

School Of Business

Quality ManagementWestern Sydney University Unit Code: 200167.2

Discipline: QUALITY MANAGEMENT

Student Contribution Band: 4

Level: 3

Credit Points: 10

Co ordinator
Denise Jarratt


Teaching Periods
Nothing on offer.

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About this Unit
The principles taught in Quality Management underpin the successful management of all business enterprises. Students enrolled in this unit will be introduced to the latest concepts in performance excellence, with a strong emphasis on service quality. Various tools and techniques that support performance excellence are presented, including ISO9000, Six Sigma, and high-performance human resource practices. Contemporary areas covered in this unit involve identifying customers’ needs, and involvement in organisational performance which is supported by continuous improvement and organisational learning.


Courses
2739.2Bachelor of Business and CommerceCONTINUING
2739.5Bachelor of Business and CommerceCONTINUING
2753.1Bachelor of Business and CommerceCONTINUING
2753.2Bachelor of Business and CommerceCONTINUING


Specialisations

KT2005.1Enterprise ManagementCONTINUING
KT2007.1Global Operations and Supply Chain ManagementCONTINUING
M2006.1Managing EnterprisesCONTINUING
M2007.1Managing Global Logistics and Supply ChainsCONTINUING
S08ME.1Managing EnterprisesCONTINUING
SM2019.1Operations ManagementCONTINUING
SM2035.1Operations ManagementCONTINUING




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